Ceylon Tech Provides Support for Virus Removal

Ceylon is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. Ceylon delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year. With a growing global footprint, Ceylon's services are available in the United States, United Kingdom, Canada and Australia.



Professional virus removal service with enhanced protection from online threats. By a saying The more successful you are, the more enemies you have. Therefore to protect your success from your enemies you need to keep your information confidential and safe. But the virus attack can be at any time in any form whether you are using any external source drive, Internet or Intranet and so on media formats.

Our tech experts will not only suggest you to choose the best possible antivirus program according to your PCs configuration and work load, but also set-up and install whatever antivirus software you have purchased or downloaded for your PC. We will detect and remove all spyware and viruses from your computer. We will optimize your Fire wall and schedule automated virus, spyware, and adware scans.
Just allow us with your permission to remotely access your computer through the Internet and our CEYLON Certified Technicians will ensure the safety and security of your PC from viruses.

Call us now for comprehensive tech support available 24/7, 365 days, anywhere, anytime!

Scope of Support:
Comprehensive tech support at one flat rate
Setup, install, customize and troubleshoot services, all in one place.
Root cause diagnoses and suggestions for future maintenance and optimal use of computer.
Instant access anytime to expert technicians via the Internet.
Skilled technicians on any issues related to software, security, connectivity, peripherals etc.
Our skilled and experienced technicians will provide support for all types of antivirus software including Ad-Aware.

Technical Support for all anti spyware productsAvail the benefits of our comprehensive support and expert guidance from CEYLON's technical experts to remove all spyware hidden in your system with the help of anti spyware software.

Our smart technicians can help you to remove spyware, viruses, and other security threats from your system with the help of anti spyware products. We can provide instant support to download, install, set up and configure various anti spyware products on your PC.

With our help and support, you can also resolve any issue that may occur during the installation and configuration of any anti spyware product on your computer. We can also stop spyware from infecting your system, accessing your personal information like e-mail ID and password, and tracking your Internet usage. CEYLON'S technical experts can help you in every way possible to protect your PC from spyware attacks. With our linear and logical tech support, you can remove malicious software and threats from your operating system with ease. For more information you can call us on 1-855-888-5881 (US/Canada), 0-800-068-9314 (UK), 0800-452-144 (NZ) and 1-800-626-749 (Australia) or visit on Ceylon Technical Support.

5 things you Need to Know before you hire a Computer Repairs Company

The right computer repair service can really save the day, but the wrong one could wreck much more than your day. Your computer and often more importantly your data are of great importance to you, and you really should be careful about who you let repair it when things go wrong. You need aptitude, a great work ethic, care and attention to details, and possibly the most important of all you need a focus on the needs of the customer, (NOT the wants of the engineer).

1. What does their website look like?

The internet is the greatest chance for a business to present itself to the world, and technology businesses in particular cannot afford to get this wrong. It's not all about sleek and flashy design, but at the very least i would look for an understanding of basic web site design, and you should think twice if their website looks scruffy and ugly. If they don't care enough to present to the internet well, how are they going to present to you? Looks are not everything of course, but a professional freelancer or company should present themselves as such. Technology websites that offer free advice, tools, and downloads are obviously going to greater lengths to help you before you book them, and that's a good sign.

    2. How do they sound on the phone?

Call them up and ask their advice about your problem. A good provider should have no problems with this (don't expect them to talk you through a repair though)

Will they put you though to an engineer for a chat?

Do they sound like they know what they are talking about?

Do you understand what they are saying?

An engineer should be able to talk to you in a way that you can understand. If it sounds like he's talking in buzz words and abbreviations then this should ring alarms bells. I have worked with a lot of low skilled IT guys who cover their lack of skill up by using buzzwords and abbreviations that they probably don't understand themselves.

   3. What happens if they can't fix it?

Do you still have to pay?

Do you think you should have to pay?

No, of course you shouldn't.

If a business won't provide No Fix No Fees then you should be asking the question - why not?

At ShadowPro IT we never charge unless one of the following is true;

1. The issue that the job was raised for has been adequately fixed.

2. A work around is in place that the customer is happy with.

3. The customer has chosen not to go ahead.

The only reason not offer this is if they have little faith in their own work.

  4. What happens if the fix they applied fails later on?

Will they come back to finish the job off?

Will they charge you again to do it?

You certainly should not have to pay again.

It is a fact of life that things can go wrong even when the best fixes have been applied. It doesn't happen often if the work is good quality, but it does happen from time to time.

Ask them or check their website before hiring them.

   5. What is their hiring policy?

This is a trickier one to find out, but some providers will document on their webpage. At ShadowPro we insist that all engineers have more than 2 years experience, ideally have an industry qualification like CompTIA, A+, and are able to pass an exam. On top of all that we only hire engineers with great personality.

It makes hiring staff much harder, but we know that our engineers are often the only ShadowPro staff our customers meet so they have to be excellent. Hiring IT staff is a skill in itself, and it's one at which we spend considerable time. Every company will be different, but look for evidence that they are not willing to scrape the bottom of the barrel to get engineers.

Ceylon is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. Ceylon delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year. With a growing global footprint, Ceylon's services are available in the United States, United Kingdom, Canada and Australia.

How to configure Active Desktop?

Active Desktop is a operating system feature that allows the user to add web content or HTML content to the desktop, along with some other features. Users can add HTML both in place of the regular wallpaper and as independent resizable desktop items. Items downloaded on-line can be regularly updated and synchronized so users can stay updated without visiting the website in their browser. Such as like weather report, currency updates, online calendar, etc. For active desktop you have to be installed it or enable. If you don't have Active Desktop enabled, you have to check whether it is moved off screen or it may not turn on for Show Desktop Icons. 

Active Desktop Enabled

To activate it right click on an empty space on the Desktop, choose ‘Arrange Icons’ on the context menu, then Auto-Arrange. It will arrange the icons in columns at the left of your screen. If hidden attribute is turned on for your desktop icons, you need to turn off it. Start ‘windows Explore’ by right click on ‘Start’ menu button and click on ‘Explore’. Click on ‘C:\Documents and Settings\ your user account name and then click on Desktop folder. Right click on Desktop folder and click on Properties. It will open Desktop properties box. In ‘General’ tab, remove check mark of “Hidden” attribute. Likewise, to show hidden shortcuts you need to click on the ‘Tools’ menu, and then select ‘Folder’ Options. Click on the View tab, in advance settings, select ‘Show hidden files and folders’ and also remove the check mark in front of ‘Hide extensions for known files types’, and make the check mark in front of ‘Hide protected operating system files (Recommended)’. Then click on ‘Ok’. Explorer will show this in gray color.

Enable or Disable Windows Active Desktop

• Click on ‘Start’ menu button, select and click on ‘Control Panel’
• Click on ‘Appearance and Themes’ for Category view and then click on ‘Display’ icon.
• Click the ‘Desktop’ tab, Click the ‘Customize Desktop’ button
• Desktop Items window will open, Click on ‘Web’ Tab
• To enable the Active Desktop, make check mark to ‘My Current Home Page’ and then click on ‘New’ button
• It will ask for location from where you want to add your desktop. You can Browse it and click ‘Ok’. It will add to web pages list.
• Select it by making check mark in front the box and click on ‘Synchronize’ button to update the content.
• To disable Active Desktop, remove all check marks from boxes in this window.

Ceylon is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. Ceylon delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year. With a growing global footprint, Ceylon's services are available in the United States, United Kingdom, Canada and Australia. For more information please visit us on Computer Tech Support

Online Computer Tech Support Via Chat and Phone

Online computer tech support has become popular over the last couple of years. This is largely attributed to the fact that there is a plethora of service providers who are ready to give you support. This in turn ensures that you do not stall or get backtracked on your work simply because your computer is acting up. It also ensures that all your computer issues are solved while you sit in the comfort of your office or home. If you are the kid of person who is always facing computer problems, then this is the best solution for you. Using online services is the best way to get tech support compared to other old fashioned methods which will not even deliver the results you are looking for. For more information click here

How to repair Internet Explore?

As we all know Internet Explorer is one of the most widely used web browsers. Internet Explorer is developed by Microsoft and integrated as part of the Microsoft Windows operating systems, starting in 1995. While using the browser you may accidentally delete a required file, then it may cause error messages to appear when using the program. Since it is integrated in operating system, it is not displayed in ‘Add/Remove Programs’ list to uninstall or reinstall separately.  Therefore it is difficult to reinstall the program, or repair Internet Explorer. To repair or reinstall Internet Explorer you may need to make some changes in windows registry or you can follow below steps which is easier:

Ø  First of make all hidden files to show. By opening ‘My computer’ or ‘Explore’, Click on ‘Tools’ menu and the select ‘Folder Options’

Ø  In Options window, click on ‘View’ tab

Ø  In View tab click on ‘Show hidden files and folders’ under ‘Advanced settings’

Ø  Click on ‘Apply’ and ‘Ok’

Ø  Then in ‘My computer’ click on ‘C:\windows\’ in that find ‘Inf’ folder

Ø  In Inf folder find ie.inf file. Right click on it and click on ‘Install’ from context menu

Or either way to reinstall Internet Explorer is enter the following command line in ‘Run’ box.

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf

Or remove it from control panel and reinstall it.

Ø  Click on ‘Start’ menu button, go to ‘Control Panel’

Ø  Double click on ‘Add or Remove Programs’ in classic view

Ø  In opened window at left side pane click on ‘Add/Remove Windows components’

Ø  It will show you windows component wizard, in that remove check mark of ‘Internet Explorer’ under components frame.

Ø  Click on ‘Next’

Ø  It will configure components and return to wizard

Ø  Click on ‘Finish’

It will remove Internet Explorer from your system now you can reinstall it. 

If you still facing problem then contact to Ceylon Tech Support. Those guys provides excellent service to you.

Ceylon is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. Ceylon delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year. With a growing global footprint, Ceylon's services are available in the United States, United Kingdom, Canada and Australia.

How to Customize the Windows Explorer in Windows XP?

Windows Explorer is a file manager application to navigate files and folders and also to copy and paste or move the files from one folder to another, released with the Microsoft Windows operating system from Windows 95 onwards. Generally, when opens Windows Explorer it opens by default for C: drive in Windows 95 and 98, but in XP it opens ‘My documents’ folder and user’s folders like ‘My pictures’, ‘My music’, etc by default. Many users have a habit to use root drive to open in explorer. But in XP they cannot open like that. But XP has provided one built in facility to change the view of Windows Explorer. Users can customize their windows explorer as they want.

Usually, user can get Windows Explore from Start menu, All Programs, Accessories and then Windows Explorer. When Windows Explorer get opened it shows My Document at front opening, but user can set its opening view as per desire like root directory or C: drive from making change in Properties. To make change click on Start menu, All Programs, Accessories and then right click on Windows Explorer and go to Properties from context menu. In Properties window, on Shortcut bar, in Target field, you can add your drive specification suffix to the target path. For example, you want to change default view to such as the root C: drive. By default target is %SystemRoot%\explorer.exe, you should type in target field as %SystemRoot%\Explorer.exe /root, C:\. Click OK and save your changes. It will take that by default target as C: drive and will open C drive while clicked on Windows Explore.

One another thing is when explorer opens it shows standard default view of the files and folders in that folder. You can customize the folder as display type means list view, details, tiles, thumbnails, etc, columns to be displayed by particular order, widths of the visible columns, sorting order and file groupings. Explorer windows content can be customized in various ways. You can make some settings from ‘View’ menu. In the View menu you can customize by choosing how the list of files and folders will be displayed. You can choose how files and folders will be arranged. Usually the standard arrangement is by “Name” sorted alphabetically. You can arrange it by choosing Modified to sort the files for finding the most recent files. In the Details view in Explorer, you can get expanded the amount of information about a file.

Ceylon is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. Ceylon delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year. With a growing global footprint, Ceylon's services are available in the United States, United Kingdom, Canada and Australia.

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With our help and support, you can also resolve any issue that may occur during the installation and configuration of any anti spyware product on your computer. We can also stop spyware from infecting your system, accessing your personal information like e-mail ID and password, and tracking your Internet usage. CEYLON’S technical experts can help you in every way possible to protect your PC from spyware attacks. With our linear and logical tech support, you can remove malicious software and threats from your operating system with ease. For more information you can call us on 1-800-626-749 or visit on Virus & Spyware Removal Services.

Be Aware With Your Data While Backing Up

Everybody should be very careful while backing up your data. Your data is your work property. Just imagine if you lost your data, there could be lot of loss of your work or business. Even you could lose your customer’s list or probably data too. Always keep some point in mind while taking back up of important data.

1.Totally depend on redundant disks:
It’s wise decision of using redundant disks. Disk arrangement using RAID (Redundant Array of Independent Disks) 1, 5 and 6 can continue to work if a drive fails. But it is also possible that all drives can fail at a time due to power surge or defective controller. Or Data can corrupt or can delete accidentally. Therefore it’s not sufficient to rely only on redundant disks.

2.Depend only on online media:
Suppose you are backing up your data on external chips or drives. But you have to be careful to disconnect the drive and move it another location. If you keep the drive connected, it can be possible that your data can be erasing due to virus entrance in your system or hacker hacks your system, you might lose your data. Therefore it’s good habit to backup and remove your hard disk or external drives and keep it away from your system to another location.

3.Keeping all backups online:
Backing up data online is not bad idea. Your data can be safe with online sites. But just think that sometimes that site or service provider can go through an accident of fire. And lost all their stored data, then what? Obviously you also lose your data and off course will hamper your business too. Therefore always be careful while keeping your data online. Always Keep it on different site and make its multiple copies.

4.Testing your backups:
You back up your data to prevent from loss and can restore it whenever needed. But have you ever tested to restore it? Whenever you back up your data first time, always be sure that you can restore your data properly and correctly. So that you can know that you are following correct path and doing correct way. Always keep habit to check your back up data.

5.Keep you data at multiple places:
There are various methods to take back up of your data. All methods are good at their level. But there could be some disadvantages to the methods. To keep your data safe always keep it using different methods. Make multiple copies of your data. So that if one occur problem then you can at least restore it from another location.

Ceylon is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. Ceylon delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year. With a growing global footprint, Ceylon's services are available in the United States, United Kingdom, Canada and Australia. For more information click on data backup services

Easy Solutions to Fix Slow Desk Top Computer

There are many ways to fix your computer error. The following tips will definitely speed up your desk top computer even if it is too old. And will also prevent future problems.

1. Increase the memory of RAM and upgrade the memory module on desk top. According to your motherboard capacity you add more RAM of same memory size. It can be 2 Gigabytes of RAM; SD-RAM, DDR-SDRAM, RD-RAM, V-RAM or other versions of RAM. Greater memory storage will help to increase your pc speed. Use of different memory capacities will cause damage to the other RAM.
2. You should keep clean the copper interface of the RAM and other components inside the desktop computer. Before starts cleaning keep these things into mind that Switch off and unplug your desktop computer first, remove static electricity from your body by placing your hands on any grounded object or the metal case of your desktop computer. Remove the memory modules, video card, sound card, and LAN card. Use a pencil eraser to rub off slightly the extra built up copper oxides on the copper interface of each module. Don’t use your extra force to cleaning or don’t twist the modules. Complete cleaning by using a painting brush to remove the dust. 
3. Uninstall unnecessary and unused software applications. Unnecessary software applications slow down the desktop computer’s processor. Therefore remove software which you don’t use.
4. Always make partitions for C drive. Keep your C drive at minimum size. Keep about 8 to 10 gigabytes of hard drive memory in the C drive. 
5. Keep habit of installing software in other drive i.e. other than C drive. Keep C drive free to install other basic software that need to be installed on the C drive only. 
6. Always save your files on partitions or an external hard drive. This will also help your files to be infected from dangerous virus. 
7. Keep your computer always updated by good antivirus or antispyware. This will prevent virus to corrupt or infect your work or files.
8. To speed up desk top computer also keep registry clean. Use a registry cleaner to clean up and organize your registry. An organized, cleaned-up registry increases the speed of your desktop computer.
9. Clean your desktop computer frequently. Clean the insides of your desktop computer once in a while and brush off the dust that builds up on horizontally-oriented parts. 

Ceylon is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. Ceylon delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year. For more information click on Computer Tech Support